Our Services
The Cascade Computers team continually builds our service processes and the disciplines that go with them. We insist on making ourselves and our client’s systems better, continuously.
vCio
Our “virtual CIO" service gives you a dedicated business analyst to help review your IT priorities and decisions from a business perspective. What will it cost - no, really cost? Where are your largest risks? We can help answer the bottom line questions.
Standards Alignment
Cascade Computers continues to build and evolve a list of technical standards - a list of best practices listed as true/false questions against which we compare your IT systems to help identify technical risk to your organization.
Automation, Inventory, and Monitoring
Flying armored suits and manipulating objects from a distance are not just for superheroes! Our Remote Monitoring and Management (RMM) tools allow us to troubleshoot your workstations with fewer interruptions, automate updates, and monitor changes on your systems through secured remote connections. We even package up some of these super-powers and share them with you and your team!
Support
This is where IT dreams meet “real life”. Sometimes, stuff breaks, or maybe you just need some help with a new system. We’re here by phone or email 7am - 5pm, M-F, and an on-call tech is available 24x7.
Professional Services
This is where the “magic” happens! Add a system, upgrade it, replace it remove it, or change it. These projects are often driven by high priority areas of your systems that are out of alignment with our technical standards and pose a significant business threat.